Even though most companies have access to troves of data about their customers, they are using only about 20% of it to target new customers or improve their relationships with their current customers. With so many different options and competitors to choose from, customers now expect to have a seamless customer experience (CX). 41% of customers […]
About Daniel Newman
Daniel Newman is the Principal Analyst and Founding Partner of Futurum Research and the CEO of Broadsuite Media Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. From Big Data to IoT to Cloud Computing, Newman makes the connections between business, people, and tech that are required for companies to benefit most from their technology projects, which leads to his ideas regularly being cited in CIO.Com, CIO Review and hundreds of other sites across the world. A five-time best-selling author, including his most recent “Building Dragons: Digital Transformation in the Experience Economy,” Daniel is also a Forbes, Entrepreneur, and Huffington Post contributor. A Chicago native, Newman has earned an MBA, and is a Graduate Adjunct Professor at North Central—College School of Business and Economics. companies are headquartered in Chicago, but Newman’s speaking takes him around the world each year as he shares his vision of the role technology will play in our future.
by Clicktools Guest Blogger, Daniel Newman ~~~ Digital Motivation: The Secret Weapon for Employee Engagement The holiday shopping frenzy is already starting, and I’m beginning to notice the difference on e-commerce sites. It seems every site I visit asks me to take a short survey to improve user experience. Businesses crave this kind of digital […]
Today, we are thrilled to introduce the latest guest blogger to join our outstanding Clicktools lineup. Daniel Newman is Principal Analyst at Futurum Research and CEO for Broadsuite Media Group. Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise. We warmly welcome him to the extended […]